Shipping & Returns
Shipping Policy
Welcome to SMOOKART's Shipping Policy section. Here, we strive to provide transparent information about our shipping methods, packaging, and associated costs. Our commitment is to ensure a seamless and trustworthy delivery process for your orders.
Allow 2 weeks for delivery. If there is an issue with shipping your order we will contact you by email or phone. Orders will be insured by seller against any possible damage during transit. Should your order arrive damaged, contact seller.
Return & Exchange Policy
At SMOOKART, we understand that circumstances may lead to changes in purchase decisions. Our return policy aims to guide customers on the steps to take if they wish to return a product or seek an exchange. We prioritize building trust and confidence by offering a straightforward refund and exchange process.
If you need to return your purchase you are responsible for return shipping and insurance costs. Please provide the same insurance coverage as was indicated when we shipped your order. We are dedicated to ensuring your satisfaction and providing a seamless experience for any product returns or exchanges.